GLOBALChoose one task
Define the problem, owner, inputs and outputs. Do not begin with broad automation.
RICHU field notes / AI governance
Which AI-enabled actions still need human approval?
Turn automation boundaries into practical team rules for facts, permissions, approvals and recovery.
Match permissions to impact
Organising information, drafting content and actually publishing it have different external effects. A system should recognise the permissions each action needs and separate editing, review and execution. Actions involving customers, funds, production systems or fulfilment require approval from the appropriate owner.
Give every key fact a source
Product information, prices and service commitments should come from approved material. Record the editor and version when information changes so downstream content can identify its source. When sources conflict, show the differences and refer the decision to the business owner.
Record the process to handle exceptions
Link inputs, approval decisions, actions and results in the records. If a system fails, stop subsequent steps that depend on its output. Explain the reason and recovery point clearly so the owner can take over.
Make governance part of daily work
Review permission and approval rules regularly. Reconfirm action boundaries when adding channels, increasing budgets or connecting systems. Design logging, approvals and recovery around the project’s actual systems, and verify them at handover.
RELATED SOLUTION
Turn product strengths into international opportunities
Explore how this method could apply to your business, including eligibility and partnership options.
Explore the related solutionPUT IT INTO PRACTICE
Turn reading into a bounded experiment.
Set one check
Use a standard example and an exception example to verify facts and approvals against business requirements.
Make one decision
Expand when use is reliable. Pause when information or permissions are missing, and name the person responsible for resolving the gap.
A CONVERSATION THAT MOVES YOU FORWARD
Start with a real business question.
Explore what comes next.
Tell us about your business, team and goals.
Let us find the right place to start.